Question 1

Where is the exhibition located?

Accepted Answer

The exhibition is located at the ODYSSEUM in Cologne.

Question 2

Does the experience take place indoors or outdoors?

Accepted Answer

The exhibition takes place indoors.

Question 3

Is the exhibition air-conditioned?

Accepted Answer

Yes, the exhibition is air-conditioned or heated as needed.

Question 4

Are there restrooms on-site?

Accepted Answer

Yes, restrooms are available in the foyer of the ODYSSEUM. Please note that you can only access them before or after your visit to the exhibition.

Question 5

Are there chairs available? Can I sit down during the exhibition?

Accepted Answer

The exhibition is a walk-through event. In selected themed galleries, there are some benches where you can sit to view or listen to the information on the screens.

Question 6

Can I bring food and drinks?

Accepted Answer

No, food and drinks are not allowed inside the exhibition. If you need to consume specific food or medication due to a medical condition, please provide appropriate medical documentation.

Question 7

Are food and drinks available for purchase on-site?

Accepted Answer

Yes, before or after your visit, the ODYSSEUM's gastronomy offers a selection of snacks and drinks.

Question 8

Are strobe lights used in the exhibition?

Accepted Answer

No strobe lights are used.

Question 9

Can I attend the exhibition in costume?

Accepted Answer

Yes, we welcome visitors in costumes and cosplay. Please make sure that your face is not fully covered.

Question 10

Can I meet Marvel characters at the exhibition?

Accepted Answer

Unfortunately, you cannot meet characters in Marvel: The Exhibition – Universe of Super Heroes. The exhibition showcases Marvel's most iconic costumes, props, and original artwork.

Question 11

Is there a contact person for lost and found items?

Accepted Answer

Yes, please contact the ODYSSEUM guest service: info@odysseum.de

Question 12

In which languages are the exhibition texts available?

Accepted Answer

The exhibition texts are available in German and English.

Question 13

What can I expect from the exhibition?

Accepted Answer

At Marvel: The Exhibition – Universe of Super Heroes, you'll discover unique artifacts, including authentic costumes, props, and original drawings – spanning from the origins of the Marvel Universe in the 1940s to the present day. The exhibition showcases the immense impact of superheroes on global pop culture while revealing the stories behind individual characters like Spider-Man and Captain Marvel. As you explore, you can navigate through Doctor Strange's mysterious mirror dimension or pose for a selfie next to life-sized figures of Black Panther or Hulk.

Question 14

How long does the experience last?

Accepted Answer

The visit to the exhibition lasts about 60 to 90 minutes. You can stay as long as you like in any of the sixteen rooms.

Question 15

Is there an age restriction?

Accepted Answer

All ages are welcome in the exhibition. Please note that the exhibition includes a large number of text panels.

Question 16

Is this a child-friendly environment?

Accepted Answer

Yes, the exhibition is a child-friendly environment.

Question 17

Can I take photos or videos in the exhibition?

Accepted Answer

You're welcome to take photos and share them with others. Please ensure that you do not disturb other visitors while taking pictures. Professional photo and video equipment, as well as tripods, are not allowed.

Question 18

Can I bring a bag?

Accepted Answer

Only bags smaller than A4 size are allowed on-site. To speed up admission, we kindly ask you to avoid bringing larger bags unless absolutely necessary.

Question 19

Are lockers available on-site?

Accepted Answer

Yes, for a fee, the ODYSSEUM offers lockers for bags, backpacks, and jackets. Please note that only cashless payment methods are accepted.

Question 20

Can I bring animals?

Accepted Answer

The exhibition is not suitable for animals.

Question 21

Are assistance dogs allowed?

Accepted Answer

If you rely on an assistance dog, you may bring it to the exhibition with appropriate documentation. Please contact the ODYSSEUM guest service in advance: info@odysseum.de

Question 22

Is the exhibition wheelchair accessible?

Accepted Answer

Yes, the entire exhibition is suitable for guests with mobility impairments. Guests with a severe disability ID that includes a 'B' or 'H' mark are entitled to a free companion ticket. Please book the corresponding ticket directly.

Question 23

How do I book a ticket for my companion?

Accepted Answer

Guests with a severe disability ID that includes a 'B' or 'H' mark are entitled to a free companion ticket. You can select and book the companion ticket directly with our ticket partners.

Question 24

Is the exhibition suitable for deaf people?

Accepted Answer

Yes, you will be guided through the exhibition with the help of text panels. The introductory film also includes English subtitles.

Question 25

Is the exhibition suitable for pregnant visitors?

Accepted Answer

The experience is explored on foot. The exhibition lasts approximately 60 to 90 minutes, during which you will move through the venue but will not be subjected to any strenuous activities. We recommend speaking with the manager upon arrival to discuss your specific needs so we can best support you.

Question 26

Where can I buy tickets?

Accepted Answer

Official tickets for the exhibition in Cologne can be purchased through Ticketmaster, Eventim, and Disneytickets.

Question 27

What types of tickets are available?

Accepted Answer

Time-slot tickets, which are tied to a specific entry time, and flex tickets, which are not bound to a fixed time, are available.

Question 28

What is a time-slot ticket?

Accepted Answer

Each ticket is valid for a specific time window during which you can enter the exhibition. You choose the time window for your ticket during the booking process.

Question 29

Do children need to pay for tickets?

Accepted Answer

Admission is free for children up to and including 4 years old. Please note that they still require a free child ticket, which you can book directly. Children aged 5 to 15, as well as students, pupils, and seniors (60+), receive discounted tickets.

Question 30

Can I make a group booking, or are group discounts available?

Accepted Answer

Yes, we offer special discounts for groups of 10 or more. Please use our group inquiry form.

Question 31

Do I need to arrive at the start of the time indicated on my ticket?

Accepted Answer

It is recommended that you arrive within the time frame specified on your ticket.

Question 32

What happens if I am late?

Accepted Answer

If you are late or experience travel issues, there may be waiting times for admission. Please contact our staff at the box office, and they will try to reschedule your booking for the next available time slot.

Question 33

Can I buy a ticket directly at the event?

Accepted Answer

It is possible to purchase a ticket at the exhibition's box office. However, the availability of time slots for immediate access cannot be guaranteed.

Question 34

Are press passes available?

Accepted Answer

For press inquiries, please contact the exhibition's press team at presse@odysseum.de.

Monday	Closed
Tuesday – Thursday	11:00 AM – 7:00 PM
Friday and Saturday	10:00 AM – 8:00 PM
Sunday	10:00 AM – 6:00 PM

MARVEL: Universe of Super Heroes in Cologne

Gallery

Practical Information

Venue

Public Transport

Parking

Opening Hours

Frequently Asked Questions (FAQ)

About the Exhibition Visit

Visitor Experience

Access to the Exhibition

Ticket Purchase